Interview with Dr. Mohamed Latib, Founder/CEO of CX University (11/10/2015)
Business & Finance
Dr. Gregg McGough (CRI Blogger/Podcaster)
Summary: This podcast asks the vital 1Skill question, and Mohamed explains how “cultural sensitivity”
is an important characteristic of an individual trying to create a better customer experience within a business environment.
For more information on CXUniversity, please click here.