1Skill Podcast – Customer Experience (CXUniversity)

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Interview with Dr. Mohamed Latib, Founder/CEO of CX University (11/10/2015)

Business & Finance

Dr. Gregg McGough (CRI Blogger/Podcaster)

Summary: This podcast asks the vital 1Skill question, and Mohamed explains how “cultural sensitivity”

is an important characteristic of an individual trying to create a better customer experience within a business environment.

For more information on CXUniversity, please click here.

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